TrustDice Cookie Policy

At TrustDice, we are committed to transparency about how we use cookies and similar tracking technologies on our website. This Cookie Policy explains what cookies are, why we use them, and how you can manage your preferences when visiting trustdice.win. By continuing to use our platform — whether for slots, live casino games, sports betting, or our original crypto games — you acknowledge and accept the use of cookies as described in this document.

What Are Cookies?

Cookies are small text files placed on your device when you visit a website. At TrustDice, we use cookies to help our platform function correctly, remember your preferences, and provide you with a personalised gaming experience. Cookies allow us to recognise you when you return to our site, saving you time and making your sessions more enjoyable. They are not harmful and do not contain any personally identifiable information on their own.

In addition to standard cookies, our TrustDice platform may use similar tracking technologies such as web beacons, pixel tags, and local storage. All references to "cookies" in this policy include these similar technologies unless otherwise stated.

Types of Cookies We Use

We use several categories of cookies across our platform. Understanding what each type does will help you make an informed decision about your preferences.

Strictly Necessary Cookies

These cookies are essential for the TrustDice website to function and cannot be switched off. Without them, you would not be able to access key features such as your account dashboard, make deposits, or complete withdrawals through our supported crypto wallets and fiat payment methods. They do not store any personally identifiable data and are only set in response to actions you take, such as logging in via the trustdice.win login page or setting your security preferences.

  • Session management and user authentication (TrustDice casino login)
  • Security and fraud prevention
  • Load balancing and server communication
  • Remembering items in your session during gameplay

Performance and Analytics Cookies

We use performance cookies to understand how visitors interact with our platform. These cookies collect aggregated, anonymous data about which pages are visited most frequently, how users navigate between sections — such as moving from the TrustDice bonus page to the live casino lobby — and where technical issues may occur. This information helps us continuously improve our services.

  • Tracking page load times and site performance metrics
  • Identifying errors or broken features across game categories
  • Measuring how users discover features like the crypto faucet or Satoshi Club loyalty programme
  • Analysing traffic sources to understand how players find us

Functional Cookies

Functional cookies allow our TrustDice platform to provide enhanced functionality and personalisation. They may be set by us or by third-party providers whose services we use on our pages. If you disable these cookies, some or all of these features may not work as expected.

  • Remembering your language preference (from our 20+ supported languages)
  • Storing your preferred currency, including crypto options like BTC, ETH, USDT, or SOL
  • Retaining your preferred game categories or favourite providers
  • Saving your display and interface settings

Marketing and Targeting Cookies

We and our trusted advertising partners may place marketing cookies to deliver relevant promotional content to you — including information about the TrustDice welcome bonus, promo codes, and seasonal offers. These cookies track your browsing activity across sites and help us measure the effectiveness of our campaigns. You can opt out of these cookies at any time via our cookie preference centre without affecting your ability to use our core services.

  • Tracking referral sources linked to a TrustDice referral code or bonus code
  • Measuring performance of promotional campaigns, including free spins offers
  • Personalising bonus content based on your activity and preferences
  • Retargeting visitors who have previously explored the TrustDice platform

Third-Party Cookies

Some cookies on our website are set by third parties whose tools and services we integrate into the TrustDice casino experience. These include game providers such as Evolution, Pragmatic Play, Play'n GO, Hacksaw Gaming, and many others among our 45+ studio partners, as well as analytics and payment processing services. We do not control these third-party cookies and recommend reviewing the respective privacy and cookie policies of those providers for full details.

Our TrustDice app and Web3 wallet integrations (including MetaMask, Trust Wallet, WalletConnect, and Ledger) may also use their own tracking technologies. We are not responsible for the cookie practices of these external platforms.

Legal Basis for Using Cookies

TrustDice is operated by Satoshi Gaming Group N.V., registered in Curaçao (Chamber of Commerce 151832), and holds a valid licence from the Curaçao Gaming Control Board (GCB) under licence OGL/2024/664/0280. Payments are processed by Tahiti Technology Limited (HE 460877), based in Limassol, Cyprus. Our use of cookies is governed by applicable data protection and privacy laws. We rely on the following legal bases:

  • Legitimate interest — for strictly necessary and performance cookies required to operate our platform securely
  • Consent — for functional, marketing, and targeting cookies, which we only activate after you provide explicit agreement through our cookie consent banner

How to Manage Your Cookie Preferences

We respect your right to control the cookies placed on your device. You can manage your preferences in several ways:

Cookie Consent Tool

When you first visit the TrustDice website, we display a cookie banner that allows you to accept all cookies, reject non-essential cookies, or customise your preferences by category. You can revisit and update these settings at any time via the cookie settings link in our website footer.

Browser Settings

Most web browsers allow you to control cookies through their settings. You can set your browser to refuse cookies, delete existing cookies, or alert you when a cookie is being sent. Please note that blocking all cookies may impact the functionality of our platform and prevent you from accessing features such as the TrustDice casino login, bonus claims, or live chat support.

Opt-Out Links

For third-party marketing cookies, you may also opt out directly through industry tools such as the Network Advertising Initiative (NAI) or the Digital Advertising Alliance (DAA) opt-out platforms.

Cookies and Responsible Gaming

We at TrustDice use cookies to support our responsible gaming commitments. Session tracking cookies help us monitor gameplay patterns and enforce deposit limits, session time reminders, and self-exclusion settings when activated by players. These safety tools rely on necessary cookies and will always remain active when you use our responsible gaming features.

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our technology, legal requirements, or business practices. When we make material changes, we will notify you via a notice on our website or through your registered account. We encourage you to review this page periodically to stay informed about how we use cookies at TrustDice.

Contact Us

If you have any questions about our use of cookies or wish to exercise any of your data rights, please contact our compliance team. You can reach us at compliance@trustdice.win or through our 24/7 live chat available on the TrustDice platform. For VIP-related enquiries, our dedicated support is also available via Telegram, Discord, and at vip@trustdice.win.