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TrustDice Terms and Conditions

Welcome to TrustDice, the online gaming platform operated by Satoshi Gaming Group N.V., registered with the Curaçao Chamber of Commerce under number 151832. By accessing or using our website at trustdice.win, you agree to be bound by these Terms and Conditions in their entirety. Payments on our platform are processed by Tahiti Technology Limited (HE 460877), located at 79 Spyrou Kyprianou Avenue, Limassol, Cyprus. Please read these terms carefully before registering an account or placing any bets. If you do not agree with any part of these terms, you must not use our services.

1. Regulatory Information and Licensing

At TrustDice, we operate under a valid gaming licence issued by the Curaçao Gaming Control Board (GCB), licence reference OGL/2024/664/0280, granted on 16 July 2024. We have been providing online gaming services since 2018, and our platform serves an international audience across multiple languages and regions. Our licence obliges us to maintain rigorous standards of fairness, security, and responsible gambling at all times. All games and services available through TrustDice are subject to this regulatory framework, and we encourage you to familiarise yourself with your local laws before participating.

2. Eligibility and Account Registration

To register and use our TrustDice casino services, you must meet the following requirements:

  • You must be at least 18 years of age or the legal gambling age in your jurisdiction, whichever is higher.
  • You must not be a resident of any restricted country (see Section 3 below).
  • You may only hold one account with us — duplicate accounts are strictly prohibited.
  • You must provide accurate, truthful, and up-to-date registration information at all times.
  • You are solely responsible for maintaining the confidentiality of your TrustDice login credentials.
  • You must not allow any third party to access or use your account on your behalf.

We reserve the right to verify your identity at any point. Failure to comply with identity verification requests may result in suspension or permanent closure of your account without notice.

3. Restricted Countries

We do not offer our services to residents or citizens of the following jurisdictions. At TrustDice, we are legally required to enforce these restrictions:

  • Netherlands, France, United Kingdom, Australia, Spain, Singapore
  • China (including all Special Administrative Regions), Sweden, Norway
  • United States of America, including its dependencies, military bases, and territories
  • Dutch Caribbean Islands: Curaçao, Aruba, Bonaire, Sint Maarten, Sint Eustatius, and Saba

If we determine that you are accessing our TrustDice platform from a restricted territory, we reserve the right to immediately suspend your account, void any pending bets, and withhold any associated funds in accordance with applicable law.

4. Deposits, Withdrawals, and Payment Terms

4.1 Deposit Methods and Minimums

We accept a wide range of deposit methods at TrustDice, including cryptocurrency wallets (BTC with Lightning Network, ETH, USDT, USDC, LTC, DOGE, SOL, XRP, TRX, EOS), Web3 wallets (MetaMask, Trust Wallet, Phantom, WalletConnect, Ledger), Visa, Mastercard, Apple Pay, SEPA, Interac, and Bank Transfer. The minimum deposit is 10 USDT or its equivalent in other supported currencies. We support over 50 altcoins alongside major fiat currencies including EUR, USD, JPY, KRW, CAD, AUD, BRL, ARS, INR, MXN, NZD, and CLP.

4.2 Withdrawal Terms and Limits

Our TrustDice withdrawal processing is largely automated and typically completed within one hour, though it may take up to 48 hours in certain cases. Cryptocurrency withdrawals are generally processed within 1 to 10 minutes — Bitcoin Lightning Network withdrawals are usually settled in under one minute. Fiat withdrawals take 1 to 3 business days. The following limits apply:

  • Monthly withdrawal cap: 1,000,000 USDT (higher tailored limits apply at VIP levels)
  • Maximum win per single bet: 180,000 EUR / 7 BTC / 200,000 USDT
  • A minimum deposit of 10 USDT and 5x wagering of the deposit amount are required before withdrawals can be processed
  • We charge no platform fees on withdrawals

5. Bonuses and Promotional Terms

5.1 Welcome Package

Our welcome package at TrustDice offers a 500% bonus up to 3 BTC or 90,000 USD, plus 100 free spins spread across your first three deposits. The structure is as follows:

  • 1st Deposit: 200% up to 30,000 USD / 1 BTC + 20 free spins
  • 2nd Deposit: 100% up to 30,000 USD / 1 BTC + 30 free spins
  • 3rd Deposit: 200% up to 30,000 USD / 1 BTC + 50 free spins

The minimum qualifying deposit is 10 USDT or equivalent. All bonus funds are subject to a 40x wagering requirement and must be used within 7 days of being credited. The maximum permitted bet while wagering a bonus is 2 EUR. Free spin winnings are capped at 50 EUR, with a maximum free spin bet of 3 EUR. Any TrustDice bonus code or TrustDice promo code must be applied at the time of deposit to be valid — we are unable to retroactively credit promotional offers.

5.2 Other Promotions

We regularly run additional promotions on the TrustDice platform, including a Dice Weekly Wager Contest (3,000 USD prize pool), Crash Weekly Wager Contest (1,000 USD), and Casino Clash (1,000 USD). Our crypto faucet is available every 6 hours — or every 1 hour at top VIP levels. Sports betting promotions include First Bet Risk-Free, Comboboost up to x1.4, Boosted Odds, Bet Builder, and eSports promotions. Sports bets require at least one previous deposit to qualify, and cashed-out bets do not count towards turnover requirements. We reserve the right to amend, suspend, or discontinue any promotion at any time without prior notice.

6. Loyalty Programme — Satoshi Club

At TrustDice, we reward our players through the Satoshi Club loyalty programme, which features 35 levels across Shell, Shrimp, Crab, Fish, Octopus, Dolphin, Shark, Whale, and Satoshi tiers. You earn 1 Level Point per 1 USD wagered in the casino and Originals, and 2 Level Points per 1 USD on sports. Our Triple Rakeback system (Instant, Weekly, and Monthly) rises to 7% each, offering up to 20% total cashback with 0x wagering requirements. Rakeback is exchanged 1:1 to cash — Dice at 1.5%, Crash at 1.5%, Plinko at 0.98%, and slots at 3%. Level-up bonuses range from 0.40 USD to 500 USD. VIP members benefit from personalised offers, a dedicated VIP host, and VIP status matching.

7. Responsible Gambling

Our TrustDice platform is committed to promoting responsible gambling. We provide tools including deposit limits, session time limits, self-exclusion options, and reality checks to help you manage your play. We strongly encourage you to use these tools if you feel your gambling is becoming difficult to control. You can reach our compliance team at Compliance@trustdice.win or contact our VIP support at vip@trustdice.win. We also recommend seeking help from independent organisations such as GamCare, BeGambleAware, or Gamblers Anonymous if needed.

8. Game Availability and Fairness

We offer over 10,000 games on the TrustDice platform, sourced from more than 50 leading providers including Evolution, Pragmatic Play, Play'n GO, Playtech, Hacksaw, Nolimit City, NetEnt, BGaming, and many others. Our game categories include Slots, Bonus Buy, Megaways, Jackpots, Live Casino, Table Games, Originals (Dice, Crash, Plinko, Pachinko), Sports Betting, eSports, and Racing. Live casino tables are powered by Evolution, Ezugi, Creedroomz, Playtech, and others — offering blackjack, roulette, baccarat, poker, and game shows including Crazy Time and MONOPOLY Live. We reserve the right to withdraw any game from our catalogue at any time without prior notice.

9. Intellectual Property

All content available on our TrustDice website, including but not limited to text, graphics, logos, software, and game assets, is the intellectual property of Satoshi Gaming Group N.V. or its licensors. You are not permitted to reproduce, distribute, or commercially exploit any content from our platform without our prior written consent. Unauthorised use of our brand, including misuse of the TrustDice name or any associated trademarks, may result in legal action.

10. Limitation of Liability

We provide our TrustDice services on an "as is" and "as available" basis. While we make every effort to ensure uninterrupted access, we do not guarantee that our platform will always be free from errors, interruptions, or security vulnerabilities. To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, or consequential damages arising from your use of our services. Our total aggregate liability to you in any circumstance shall not exceed the total amount deposited by you in the 12 months preceding the relevant claim.

11. Amendments to These Terms

We reserve the right to update or modify these Terms and Conditions at any time. When we make material changes, we will notify you via email or through a prominent notice on our TrustDice platform. Your continued use of our services following the publication of revised terms constitutes your acceptance of those changes. We encourage you to review this page periodically to stay informed of any updates.

12. Governing Law and Disputes

These Terms and Conditions are governed by the laws of Curaçao. Any disputes arising from your use of our TrustDice services that cannot be resolved through our internal complaints process will be subject to the jurisdiction of the relevant competent courts. To initiate a complaint, please contact our support team via live chat (available 24/7 with an average response time of 60 seconds) or by email at Compliance@trustdice.win. We are committed to resolving all complaints fairly and promptly.

Content updated: July 23, 2026